NDIS Hospital to Home Support.
Helping participants move from hospital into safe, stable homes with the right supports in place.
Too often, people with disability remain in hospital far longer than necessary — not due to medical need, but because there’s nowhere safe for them to go once discharged. We step in during this critical transition to ensure no one is left behind.
We’re known for stepping in when others step away. We don’t avoid complexity — we specialise in it.
Who this service supports.
Our Hospital to Home Program is designed for NDIS participants who are medically ready for discharge but face significant barriers to returning home. These participants are often the most overlooked. We believe they deserve urgency, dignity, and a clear path home.
Participants who’ve been dropped by their previous provider due to funding exhaustion or service limitations — often left waiting in hospital with nowhere to go.
Individuals returning from psychiatric admission or medication review, where family carers are no longer able to provide support due to burnout or risk of placement breakdown.
People who have experienced complex behavioural or medical changes and now require a new support environment that is safer, more specialised, or better equipped.
Our role in your hospital discharge team.
Our dedicated Hospital to Home Transition Coordinator works hand-in-hand with the discharge team, participant, family, and Support Coordinator. Our team can respond quickly, even in complex or high-risk situations, and advocate for urgent action from the NDIA where needed.
Our responsibilities here include:
- Attending case conferences or hospital planning meetings.
- Rapidly assessing support and housing requirements post-discharge.
- Facilitating urgent NDIS plan reviews or requests for additional supports.
- Identifying suitable accommodation (SIL, SDA, or interim housing).
- Engaging support staff and allied health providers required for transition.
- Implementing interim support plans while longer-term arrangements are secured.
The types of supports we coordinate.
We provide or coordinate a wide range of supports based on each individual’s unique needs.
Supported Independent Living (SIL)
Homes staffed by trained support workers.
Specialist Disability Accommodation (SDA)
Accessible homes designed for people with high physical or cognitive support needs.
Short-term transitional accommodation
For participants needing somewhere safe while waiting for a long-term solution.
In-home nursing and complex care
Including wound care, medication management, diabetes support, and continence care.
Behavioural supports
To assist with mental health recovery and help stabilise behaviours post-discharge
Daily living assistance
Support with showering, dressing, meal prep, and home tasks.
Transport and community access
Appointments, grocery shopping, reconnecting with community.
We're with you.
We understand the urgency and can work within hospital discharge timelines.
We have strong relationships with the NDIA, hospitals, and clinicians (we speak their language!).
With a person-led and trauma-informed approach, every support plan respects the participant’s wishes, history, and capacity.
We’re known for stepping in when others step away. We don’t avoid complexity — we specialise in it.
For support coordinators & discharge planners.
Many Support Coordinators don’t realise how quickly we can respond, or how flexible the NDIS can be with interim and urgent support options. Let us help you navigate it. Reach out if you’re working with someone in hospital who:
- Has no discharge destination.
- Can’t return to their previous placement.
- Is medically ready to leave but lacks adequate supports
Don’t wait. Get started today.
Step 2
Collaborative planning.
We’ll meet with the participant, hospital staff, family, and any existing supports to understand what’s needed.
Step 3
Safe discharge & setup.
We arrange housing and support, and continue to evolve the plan as the participant settles into the community.
